Salesforce Certified Agentforce Specialist free question 1 / 10 · Domain 1: Prompt Engineering
You want a Flex template that sales reps use before opportunity meetings to bring in information that changes daily outside Salesforce, such as competitor announcements and industry moves. You decide to add a Web Action in Template Settings in Prompt Builder. Which description of the setup and behavior matches the Spring '26 (260) release notes?
- You write the search query and choose the search provider in advance; specifying domains to narrow the sources is optional
- The LLM builds the search query at run time and Salesforce decides the search provider; specifying source domains is optional
- The LLM builds the search query at run time and you choose the search provider; you narrow sources with the trusted URLs list in Setup
- You write the search query and Salesforce decides the search provider; you narrow sources with the trusted URLs list in Setup
Show the answer and explanation
Answer: A
Why this is correct
The Spring '26 (260) release note "Ground Prompts with Live Web Data with Web Actions" says that in Template Settings in Prompt Builder you add a Web Action, create the search query, choose the search provider, and, if needed, specify domains for the sources of the results. When the prompt runs, Prompt Builder retrieves current information from the web and includes it in the response, and the output contains citations with links to the original sources. Earlier, Prompt Builder relied on Salesforce data, so this was added to handle information that changes daily outside the org.
Why the other options are wrong
"The LLM builds the search query at run time and you choose the search provider; you narrow sources with the trusted URLs list in Setup" … The release note says the person configuring writes the search query, not that the LLM builds it at run time. The way to narrow sources is the domain setting inside the Web Action, not the trusted URLs list in Setup, which is a separate mechanism that permits links in agents.
"You write the search query and Salesforce decides the search provider; you narrow sources with the trusted URLs list in Setup" … Writing the query yourself is right, but you choose the search provider in the Web Action setup; Salesforce does not decide it. Narrowing sources is also done with the Web Action's domain setting, not the trusted URLs list.
"The LLM builds the search query at run time and Salesforce decides the search provider; specifying source domains is optional" … Specifying domains being optional is right, but the person configuring writes the search query and chooses the search provider. Neither is left to the LLM or to Salesforce.
When to use it
Use a Web Action when you want information that is not in the org and goes stale quickly, such as market moves, industry news, and competitor information, in the prompt. The citation links in the response let users check where the information came from. If data inside the org is enough, ground with merge fields, flows, or retrievers.