Salesforce Certified Agentforce Specialist free question 8 / 10 · Domain 4: Testing, Deployment, and Maintenance
An equipment maintenance agent has an action that queries records of the custom object Equipment__c. When you have AI generate test cases in Setup Testing Center, you want it to create test cases for Equipment__c as well. Which statement matches the Help article?
- AI generation targets the contents of the agent's data library, and Equipment__c is included when you add its records to the library
- AI generation covers Account, Lead, Opportunity, and Contact; write an instruction and sample utterances for Equipment__c in the description
- AI generation targets Account, Lead, Opportunity, and Contact, and you can generate for Equipment__c by choosing its fields as context variables
- AI generation targets the objects the agent's actions handle, and Equipment__c is included whatever you write in the description
Show the answer and explanation
Answer: B
Why this is correct
The note in "Choose Evaluations" says generative AI can create test cases for the Account, Lead, Opportunity, and Contact objects. It adds that you can also create test cases for custom objects by writing specific instructions in the description, and gives a description such as "Generate test cases for [custom object name]. Sample utterances are: [sample utterance], [sample utterance]." To target Equipment__c, write its name and sample utterances in the description.
Why the other options are wrong
"AI generation targets Account, Lead, Opportunity, and Contact, and you can generate for Equipment__c by choosing its fields as context variables" … That generation targets the four objects is right, but the way the article shows to add a custom object is to write an instruction and sample utterances in the description. Context variables appear as columns in the CSV template for test conditions; they are not a setting that widens what is generated.
"AI generation targets the objects the agent's actions handle, and Equipment__c is included whatever you write in the description" … The objects the article lists for generation are Account, Lead, Opportunity, and Contact, not the objects handled by actions. For a custom object, you write an instruction and sample utterances in the description.
"AI generation targets the contents of the agent's data library, and Equipment__c is included when you add its records to the library" … Generating from the contents of a data library produces question-and-answer test cases based on knowledge, which is a different method from generating for object records. For a custom object, you write an instruction and sample utterances in the description.
Similar use
The same note says you can create test cases for the Answer Questions with Knowledge action by writing instructions in the description too, and gives the example of listing the titles of Knowledge articles you want used. Because the description can be included in the prompt, the more specifically you write the target by name, the closer the test cases are to what you aim for.