ServiceNow CIS-EM Practice Questions

ServiceNow Certified Implementation Specialist - Event Management (CIS-EM) exam preparationAligned with the official exam blueprint KB0011604 (v8.0)

ServiceNow CIS-EM practice questions in English: 180 questions with explanations. The mock exam has 30 questions and 60 minutes.

ServiceNow CIS-EM free question 3 / 10 · Domain 3: Event Configuration and Use

Event field mappings are stored in one table, and the mapping values that apply to the alert come from another. Which table supplies those mapping values?

  1. Event [em_event]
  2. Alert [em_alert]
  3. Event Field Mapping [em_mapping_rule]
  4. Event Mapping Pair [em_mapping_pair]
Show the answer and explanation

Answer: D

Why this is correct
The Event field mapping configuration page says that Event Management stores event field mappings in the Event Field Mapping [em_mapping_rule] table, and that the mapping values from the Event Mapping Pair [em_mapping_pair] table apply to the alert.

Why the other options are wrong
"Event Field Mapping [em_mapping_rule]" … This is the table that holds the mapping rules themselves, not the one the page names for the mapping values.
"Event [em_event]" … The Event table holds the incoming events; the page does not name it as the source of mapping values.
"Alert [em_alert]" … The Alert table receives the mapped values; the page does not name it as the source of mapping values.

Key point
Keep the two tables apart: the rule (which field maps to which) and the pairs (which value becomes which value). Both names start with em_mapping_, so read the second half.

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