ServiceNow CIS-Platform Analytics free question 2 / 10 · Domain 2: Configure Indicators and Indicator Sources
What is an indicator source in Performance Analytics?
- A rule that sets when each data collection job starts its run
- A record that holds the score goal a manager sets for a KPI
- A data set of filtered records from one table or database view
- A widget that shows the scores of several related KPIs together
Show the answer and explanation
Answer: C
Why this is correct
Indicator sources are data sets consisting of filtered records from one table or database view. An indicator source configuration specifies a table, such as Incident [incident], conditions for filtering records from that table, and a frequency that you base on the conditions.
Why the other options are wrong
"A rule that sets when each data collection job starts its run" … When a job starts is set on the data collection job. The indicator source supplies the records that a job reads, not its start time.
"A widget that shows the scores of several related KPIs together" … Showing scores together is the work of widgets and visualizations. An indicator source is the data set underneath the indicators.
"A record that holds the score goal a manager sets for a KPI" … A score goal is a target, which is a record of its own. An indicator source holds no goal values.
Key point
Typically, an indicator tracks the situation on a certain date, and indicators collected less frequently might use a larger date range, such as [Closed][on][This month]. Create indicator sources carefully: because several indicators may be linked to one source, it is not easy to change it later.