ServiceNow CIS-Platform Analytics free question 8 / 10 · Domain 5: Data Visualization and Dashboards
A widget is on a breakdown dashboard. The user selects the same breakdown on the widget and on the dashboard. What happens?
- The widget stops showing any scores
- The widget breakdown is ignored
- The dashboard breakdown is ignored
- Both breakdowns apply to the widget
Show the answer and explanation
Answer: C
Why this is correct
If the widget is added to a breakdown dashboard and the user selects the same breakdown on the widget and on the dashboard, the dashboard breakdown is ignored. When the user selects any other combination of widget and dashboard breakdowns, both breakdowns apply.
Why the other options are wrong
"The widget breakdown is ignored" … It is the other way around. The breakdown selected on the widget stays, and the one selected on the dashboard is dropped.
"Both breakdowns apply to the widget" … Both apply only when the user selects a different combination. With the same breakdown on both, one of them is dropped.
"The widget stops showing any scores" … The widget keeps showing scores. Only one of the two identical breakdowns is ignored.
Key point
Applying the same breakdown twice would add nothing, which is why one of the two is dropped instead of both being stacked.