ServiceNow CIS-SIR free question 9 / 10 · Domain 6: Automation and Standard Processes
When can you move to the next stage in the playbook?
- After you save a task to return to it later
- After you review the details of all the stages
- After you mark one task in the stage complete
- After you complete all the tasks in the stage
Show the answer and explanation
Answer: D
Why this is correct
After you complete all the tasks in a stage, you can move to the next stage. Within a stage, each task you mark complete lets you move to the next task, so progress has two levels.
Why the other options are wrong
"After you save a task to return to it later" … Saving a task does not complete the stage.
"After you review the details of all the stages" … The final review is at the end of the playbook, not a condition for a stage.
"After you mark one task in the stage complete" … Marking one task complete lets you move to the next task in the same stage, not to the next stage.
Key point
The status is reflected in the left-hand panel as you complete tasks and stages, so you can see how far you have come.
Go to the ServiceNow CIS-SIR practice app (10 free questions; purchase unlocks all questions)