ServiceNow CIS-VR free question 6 / 10 · Domain 3: Tools to Manage Vulnerability Response
When a calculator is run, how are its calculator rules applied?
- Each rule is evaluated in order, and the first match is used
- Each rule is evaluated, and the highest score is used
- Each rule is evaluated, and their scores are added up
- Each rule is evaluated in order, and the last match is used
Show the answer and explanation
Answer: A
Why this is correct
Each calculator contains a list of calculator rules, with a condition determining when to apply it. When the calculator is run, the condition for each calculator rule is evaluated in order, and the first matching calculator rule is used. Each rule has an Order setting, but the first one to match the conditions updates the Risk score field.
Why the other options are wrong
"Each rule is evaluated, and their scores are added up" … The page does not describe adding up the rule results.
"Each rule is evaluated in order, and the last match is used" … The page says the first matching rule is used.
"Each rule is evaluated, and the highest score is used" … The page does not choose a rule by the size of its score.
Key point
Order decides the outcome, so put the rules for special cases before the general ones. Non-scripted calculator rules typically put less load on the instance than scripted ones.
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