Claude Certified Associate – Foundations free question 7 / 10 · Domain 5: Configuration and Knowledge Management
What does the official help center give as examples of what to write in your own account-wide instructions ("Instructions for Claude")?
- Detailed requirements needed only for one particular project at work
- The wording of a one-time request that changes from one chat to the next
- The organization's policy and the contents of internal rules that should apply to everyone on the team
- Preferred ways of working, frequently used terms, common situations, and communication style
Show the answer and explanation
Answer: D
Why this is correct
The help center describes account-wide instructions as an account-wide setting for conveying general instructions you want Claude to take into account when it responds. As examples it lists preferred approaches and methods, frequently used terms and concepts, common situations, and general communication instructions. The instructions you add apply to all conversations.
Why the other options are wrong
"Detailed requirements needed only for one particular project at work" … Requirements for a particular project belong in the project instructions. Account-wide instructions apply to all conversations.
"The organization's policy and the contents of internal rules that should apply to everyone on the team" … A policy that applies to everyone is the organization instructions that an owner sets. Account-wide instructions are a personal setting.
"The wording of a one-time request that changes from one chat to the next" … A one-time request is given in that chat. Account-wide instructions apply to all conversations.
Key point
The setting is in "Your Claude" in settings (Account in older displays). The layers are kept apart: project instructions for dedicated context, and organization instructions set by an owner for organizational policy.