ServiceNow CIS-DF free question 4 / 10 · Domain 2: Ingest
Which module do you use to map asset fields to CI fields?
- Hardware Assets
- Asset-CI Field Mapping
- Suggested Relationships
- CI Class Manager
Show the answer and explanation
Answer: B
Why this is correct
To map asset and CI fields, navigate to All > Asset > Administration > Asset-CI Field Mapping and click New.
Why the other options are wrong
"CI Class Manager" … CI Class Manager is where class definitions and identification, reconciliation, and health settings are managed. The mapping procedure does not use it.
"Suggested Relationships" … Suggested Relationships holds relationship types that are appropriate for a class. It has nothing to do with field mapping.
"Hardware Assets" … The procedure creates mappings under Asset > Administration > Asset-CI Field Mapping, not from a list of hardware assets.
Key point
The Asset field list refers to the alm_asset table, and the Configuration Item field list refers to the cmdb_ci table. Keep track of which table each side reads.
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