ServiceNow CIS-DF free question 5 / 10 · Domain 3: Govern
For which three KPIs does CMDB Health calculate an aggregated score?
- Compliance, completeness, and relationships
- Correctness, compliance, and completeness
- Correctness, compliance, and duplicates
- Correctness, staleness, and completeness
Show the answer and explanation
Answer: B
Why this is correct
CMDB Health calculates an aggregated score for three KPIs, correctness, compliance, and completeness, each further consisting of sub-metrics.
Why the other options are wrong
"Correctness, staleness, and completeness" … Staleness is a metric inside the correctness KPI, not a KPI of its own.
"Compliance, completeness, and relationships" … Relationship health is measured separately, with metrics that are not configurable. It is not one of the three KPIs.
"Correctness, compliance, and duplicates" … Duplicate is a metric inside the correctness KPI, not a KPI of its own.
Key point
You can configure which KPIs and metrics are included in CMDB Health evaluations and dashboards. In the base system, all KPIs and all their metrics are included.
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