ServiceNow CIS-HAM free question 6 / 10 · Domain 4: Operational Integration of IT Asset Management Processes
Which are the restocking options when the inventory in a stockroom reaches the threshold of a stock rule? (Choose two.)
- Send an email to the stockroom manager
- Set the state of the assets to Retired
- Run Hardware Model Normalization again
- Transfer the item from another stockroom
Show the answer and explanation
Answer: A, D
Why this is correct
The page names two restocking options. A transfer order can be generated automatically to restock the item from another stockroom, and an email notification can be sent to the stockroom manager through the Asset Restocking email action.
Why the other options are wrong
"Set the state of the assets to Retired" … The page lists exactly two restocking options, a transfer order and an email notification. Retiring assets is not one of them and would not add stock.
"Run Hardware Model Normalization again" … The page lists exactly two restocking options, a transfer order and an email notification. Normalizing models does not change the inventory count.
Key point
You can stop at notifying a person, or let a transfer order be created automatically. Choose according to how each stockroom is run.
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