ServiceNow CIS-HAM free question 7 / 10 · Domain 3: Practical Management of IT Assets
You consume part of the quantity of a consumable in a stockroom. What does the Consumables list contain for it?
- Two records, one Available and one Consumed
- One record whose quantity has been reduced
- Three records, split by state and by user
- The original record, with the consumed part deleted
Show the answer and explanation
Answer: A
Why this is correct
The Consumables list contains two records for the consumable in that stockroom: one with a state and substate of In Stock and Available, if you did not consume the entire quantity, and one with a state of Consumed.
Why the other options are wrong
"One record whose quantity has been reduced" … The Quantity on the form shows the reduced number, but the consumed part remains as a separate Consumed record.
"The original record, with the consumed part deleted" … Nothing is deleted. After a consumable is consumed, the record remains in the system for reporting purposes.
"Three records, split by state and by user" … The page describes two records: one In Stock and Available, and one Consumed.
Key point
Consumed records remain for reporting. Tracking a group does not mean only reducing a number.
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