ServiceNow CIS-Platform Analytics free question 6 / 10 · Domain 4: Data Collection
You need to measure an indicator only once a quarter. Which ways of getting its scores does the page suggest? (Choose two.)
- Use real-time scores
- Enter scores by hand
- Run a daily job
- Import the scores
Show the answer and explanation
Answer: B, D
Why this is correct
For ongoing data collection, the page tells you to choose a method based on the frequency and integrity of your data. If you need to measure an indicator once a month, quarter, or year, enter scores manually or import scores.
Why the other options are wrong
"Run a daily job" … A scheduled job is the method for measuring more frequently, or for removing human involvement. A quarterly figure does not need a daily run.
"Use real-time scores" … Real-time scores are about seeing values as they change. The page does not suggest them for a figure measured once a quarter.
Key point
You can manually enter score data for automated and manual indicators. The page asks you to exercise care when editing scores for automated indicators, because those scores also come from collection.