ServiceNow CIS-Software Asset Management free question 1 / 10 · Domain 1: Software Asset Core Overview & Fundamentals
In Software Asset Management, what does a software model tie together?
- Change requests and approvals
- Purchase orders and contracts
- Installations and entitlements
- Discovery models and reclamation rules
Show the answer and explanation
Answer: C
Why this is correct
Software models are created for all installed software products. They tie software installations, which is the software being used, to entitlements, which is the software owned.
Why the other options are wrong
"Purchase orders and contracts" … Purchase orders and contracts are records about buying and agreeing to software. They are not the pair that the documentation says a software model ties together.
"Discovery models and reclamation rules" … Discovery models and reclamation rules are separate records in other parts of the process. A software model is not described as the link between them.
"Change requests and approvals" … Change requests and approvals belong to change management. They are not the pair that a software model ties together.
Key point
Keep the two sides apart: one side shows what is in use and the other shows what has been bought. Reconciliation later compares the two sides for each software model.