ServiceNow CIS-Software Asset Management free question 5 / 10 · Domain 3: Practical Management of Software Compliance
Not allocated in use is greater than zero. Which remediation options are displayed? (Choose two.)
- Purchase Rights
- Remove Unallocated Installs
- Create Allocations
- Remove Allocations
Show the answer and explanation
Answer: B, C
Why this is correct
Not allocated in use shows the number of rights that are used to license installations but are not allocated. When this value is greater than zero, the remediation options Create Allocations and Remove Unallocated Installs are created for each unique license metric in the software model, except User CAL and Device CAL.
Why the other options are wrong
"Remove Allocations" … This option is created from a different field of the license metric result.
"Purchase Rights" … This option shows the rights needed. It is not one of the two options for this field.
Key point
Each field of the breakdown has its own remediation options. Look at which field is above zero to know what will be offered.