ServiceNow CIS-SPM free question 6 / 10 · Domain 5: Project Management
To a project task called Hold a training session, you added checklist items "Arrange the instructor" and "Print the materials", and set Complete to true on both. Which statement matches the official description?
- When all items are complete, the State of the project task changes to Closed Complete
- The effort entered on each item rolls up into the actual effort of the project task
- The State of the project task is decided independently of the Complete values of the items
- Each item has a start date and an end date, which roll up into the planned dates of the project task
Show the answer and explanation
Answer: C
Why this is correct
A checklist is for tracking work inside a project task that is too small to justify its own subtask. A checklist item has no start date or end date, and it tracks neither effort nor cost. By default an item record has only a name and the Complete field, which holds true or false. The state of the project task is decided independently of the Complete values of the items.
Why the other options are wrong
"When all items are complete, the State of the project task changes to Closed Complete" … The state of the project task is independent of the Complete values of checklist items. Even if all the items are complete, the State does not change because of that.
"Each item has a start date and an end date, which roll up into the planned dates of the project task" … Checklist items have no start date or end date. If you want to track the work with dates, create it as a child task.
"The effort entered on each item rolls up into the actual effort of the project task" … Checklist items track neither effort nor cost. For work whose effort you want to roll up as actuals, create child tasks.
Where it can be used
Checklists can be used on the form of any table that extends the Task table, and an admin can add or remove them. Checklist templates can be used from the form of any project task.
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