ServiceNow CIS-TPRM free question 7 / 10 · Domain 4: Third-party Portal
The limitations in Using a Microsoft Excel spreadsheet template for external questionnaires name certain question types that must be completed in the ServiceNow instance or with a third-party representative. Which types does the page name?
- Date, Number, and String
- Choice, Multiple Selection, and Yes/No
- Percentage, Ranking, and Custom metric
- Attachment, Reference, Image Scale, and Template
Show the answer and explanation
Answer: D
Why this is correct
The Limitations section of the Excel template page says to complete certain question types, including Attachment, Reference, Image Scale, and Template, in the ServiceNow instance or with the help of a third-party representative, because the template does not support them. The wording "including" means the page gives these four as named examples. The same section warns that not all question types have validation, so some responses might not be checked for correctness or completeness, and that mandatory questions must be answered to avoid an incomplete submission.
Why the other options are wrong
"Choice, Multiple Selection, and Yes/No" … Choice, Multiple Selection, and Yes/No are not among the types that the page names in this limitation.
"Date, Number, and String" … Date, Number, and String are not among the types that the page names in this limitation.
"Percentage, Ranking, and Custom metric" … Percentage, ranking, and custom metric are named in the limitations of migrating classic templates to SAE. They are not in the list on the Excel template page.
Conditional questions
Conditional questions depend on earlier answers, as shown in the Depends On column, and the conditions in the Required When column must be followed.
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