Salesforce Certified Slack Administrator free question 5 / 10 · Domain 3: Workspace and Org Management
An Org Admin is about to move #emea-sales to the EMEA workspace. The channel uses two apps, and some of its members are not yet in the EMEA workspace. What should the admin prepare?
- Export the messages first, because the history stays behind
- Set the custom retention policy again in EMEA after the move
- Nothing; members and apps follow the channel to its new workspace
- Add the members to EMEA first, and reinstall the apps after the move
Show the answer and explanation
Answer: D
Why this is correct
Slack moves the entire channel: messages with their threads and emoji reactions, files, pinned items, custom retention policies, and even the topic and description. Two things do not follow automatically. Apps and bots have to be reinstalled once the channel is moved. And members lose access to the channel if they are not already in the workspace it is moving to, so the page recommends adding members and guests to the new workspace before the move to avoid disruption. The admin's preparation is therefore to add the missing members to EMEA and to plan the app reinstallation.
Why the other options are wrong
"Nothing; members and apps follow the channel to its new workspace" … Members who are not already in the destination workspace lose access to the channel, and apps and bots have to be reinstalled after the move.
"Export the messages first, because the history stays behind" … The whole channel moves, including messages with their threads and reactions, files and pinned items, so the history goes with it.
"Set the custom retention policy again in EMEA after the move" … Custom retention policies are among the things Slack moves with the channel, along with its topic and description.
What moves and what does not
Moves: content, files, pins, retention policies, topic and description. Does not move: app installations, and access for people outside the destination workspace. Slack lets you know when the move is complete.