Salesforce Certified Slack Administrator free question 9 / 10 · Domain 5: Governance, Security and Compliance
An Enterprise org creates an information barrier between its Research and Sales groups. A researcher and a salesperson already share an old DM and the public channel #all-hands. What happens to each?
- The DM becomes read-only; both can still take part in #all-hands
- The DM stays open; only new DMs and huddles between them are blocked
- The DM becomes read-only; #all-hands blocks posts from either group
- The DM is deleted; both are removed from #all-hands as well
Show the answer and explanation
Answer: A
Why this is correct
By default, any member of an Enterprise organization can send DMs and start huddles with any other member. Information barriers stop specific members from doing so, to avoid conflicts of interest and safeguard sensitive information. The page lists what members see. They get a message about the barrier in any conversation they are barred from. Existing DMs become read-only when a barrier is created between any members in the conversation, and new DMs and huddles are blocked if two or more participants have a barrier between them. Shared spaces are a different matter: if the members are in the same workspace or channels, they can still interact in public and private channels. The researcher and the salesperson can read their old DM but not add to it, and both keep posting in #all-hands.
Why the other options are wrong
"The DM is deleted; both are removed from #all-hands as well" … The page says existing DMs become read-only rather than deleted, and members with a barrier between them can still interact in public and private channels they share.
"The DM stays open; only new DMs and huddles between them are blocked" … New DMs and huddles are blocked, but existing DMs between the members become read-only as well, so the old DM does not stay open.
"The DM becomes read-only; #all-hands blocks posts from either group" … The DM part is right, but a barrier does not reach shared channels: the members can still interact in public and private channels.
What a barrier blocks
Blocked: new DMs and huddles; existing DMs turn read-only. Not blocked: public and private channels both members belong to.