ServiceNow CIS-DF free question 6 / 10 · Domain 3: Govern
Notifications for incomplete certification and attestation tasks are enabled. When are they sent before the due date?
- On the due date itself and at no other time
- 7 days, 3 days, and 1 day before the due date
- When 25%, 50%, and 75% of the time has passed
- When 50%, 70%, and 90% of the time has passed
Show the answer and explanation
Answer: D
Why this is correct
The system notifies task owners as the due date approaches. Notifications are sent when 50%, 70%, and 90% of the time to due date has passed. On the due date, a past due notification is sent to the task owner and the owner's manager.
Why the other options are wrong
"7 days, 3 days, and 1 day before the due date" … The milestones are percentages of the time to the due date, calculated from Days to complete.
"When 25%, 50%, and 75% of the time has passed" … The documented milestones are 50%, 70%, and 90%.
"On the due date itself and at no other time" … A past due notification is sent on the due date, but reminders are also sent at 50%, 70%, and 90%.
Key point
Closing a task stops the notifications.
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