ServiceNow CIS-EM free question 7 / 10 · Domain 4: Alerts and Tasks
On what basis are Tag Cluster alert groups formed?
- Tags that are copied from the CMDB record of the CI
- Tags that are written into the alert correlation rules
- User-defined tag-based alert clustering definitions
- Tags found in the Additional information of the event
Show the answer and explanation
Answer: C
Why this is correct
The table says Tag Cluster groups are formed by grouping alerts according to user-defined tag-based alert clustering definitions.
Why the other options are wrong
"Tags that are copied from the CMDB record of the CI" … The table says Tag Cluster groups are formed according to user-defined tag-based alert clustering definitions, not from tags of the CMDB record.
"Tags that are written into the alert correlation rules" … The table says Tag Cluster groups are formed according to user-defined tag-based alert clustering definitions, not from correlation rules.
"Tags found in the Additional information of the event" … The table says Tag Cluster groups are formed according to user-defined tag-based alert clustering definitions, not from Additional information.
Key point
The definitions are yours to write, so this is the grouping type to reach for when you already know which tag values should bring alerts together.
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