ServiceNow CIS-SP free question 1 / 10 · Domain 1: Initial Domain Setup and Service Provider Architecture
According to the overview of domain separation, which set of things can be separated into logically defined domains?
- Data, administrative tasks, and the Remember me setting
- Data, processes, and global system properties
- Processes, administrative tasks, and global reporting
- Data, processes, and administrative tasks
Show the answer and explanation
Answer: D
Why this is correct
The overview opens with one sentence that defines the feature: with domain separation you can separate data, processes, and administrative tasks into logically defined domains. Data separation means members of a domain see only the data in their own domain and its child domains. Process separation means business process definitions and user interfaces can be customized per domain. Administrative work, in turn, can be handed to the people who run each part of the hierarchy. These three groupings are what the rest of the exam domains build on.
Why the other options are wrong
"Data, processes, and global system properties" … Some global properties are shared across all domains. If you need complete and total separation of all system properties, the page says separate instances are the better option.
"Processes, administrative tasks, and global reporting" … Global reporting is something customers keep when they choose domain separation; the page lists keeping some global processes and global reporting as a reason to pick it.
"Data, administrative tasks, and the Remember me setting" … Remember me on the login page is the example the page gives of a global setting. It cannot be specified per domain, so it is not one of the separated things.
Key point
Learn the three nouns together: data, processes, administrative tasks. Everything that stays global, such as some system properties, is the reason a service provider sometimes chooses separate instances instead. When you read a later question about what can or cannot vary per tenant, start from this sentence and from the example of a property that stays global.
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