ServiceNow CIS-SP free question 2 / 10 · Domain 2: Data Separation/Visibility
Which users can select the domain scope from the Toggle Domain Scope UI action on a form?
- Users who hold a visibility domain grant
- Users with the admin role on the instance
- Users with the domain_expand_scope role
- Users who can see data in a child domain
Show the answer and explanation
Answer: C
Why this is correct
The page says users with the domain_expand_scope user role can select the domain scope from the Toggle Domain Scope UI action on the form. Clicking the UI action expands the form to display all data available based on the user's domain and child domains, and clicking it again collapses the form to display only data that matches the current record's domain. The role is therefore what decides who can switch between the two views of a form.
Why the other options are wrong
"Users with the admin role on the instance" … The toggle is tied to a role of its own. The page says users with the domain_expand_scope user role can select the domain scope from the Toggle Domain Scope UI action.
"Users who hold a visibility domain grant" … A visibility domain gives a user access to the data of another domain. Selecting the scope from the UI action depends on holding the domain_expand_scope role.
"Users who can see data in a child domain" … A user in a higher domain can see child domain data in lists, but choosing the scope from the UI action is given to users with the domain_expand_scope role.
Key point
The blueprint's own sample question asks for this role by name, so learn it exactly: domain_expand_scope. Give it to provider staff who need to compare provider and customer values on a customer's record, not to every user.
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