ServiceNow CIS-SP Practice Questions

Answer: B

Why this is correct
A note in the Domains and associated companies section says the instance does not automatically change the domain of any record where you have selected the Managed domain checkbox. The Manually manage the domain for particular records page explains the field: it allows domain administrators to manually select a domain for a record, rather than using the domain assigned automatically from the company record. The administrator selects the Managed domain check box and then picks the domain in the Domain field, so the record stays where it was placed even when its company moves to another domain.

Why the other options are wrong
"Records that use the domain value of their company" … This describes the automatic case. The page says that when the Managed domain check box is cleared, the record uses the domain value from the record's company, so it follows the company.
"Records whose Domain field is hidden on the form" … Clearing the Managed domain check box hides the Domain field, and the record then uses the domain value from its company. A hidden Domain field is the sign of a record that follows the company.
"Records viewed with an expanded domain scope" … Expanding or collapsing the domain scope on a form shows or hides data from other domains for the user who is looking at it. It does not set or keep the domain of the record.

Key point
Use the check box for the few records that must stay in a domain chosen by hand. Clearing it later hides the Domain field again and returns the record to its company's domain value, so keep a note of why each managed record was set by hand.