ServiceNow CIS-SP free question 7 / 10 · Domain 3: Process Separation
Which tool lets you queue multiple domain separation updates sequentially into a single background process?
- The Domain Job Manager
- The Domain Override Viewer
- The Cleanup Queue
- The Domain Migration Tool
Show the answer and explanation
Answer: A
Why this is correct
Domain Job Management says to queue multiple Domain Separation updates sequentially into a single background job using the Domain Job Manager. When a Domain record is modified, such as reparenting or a change in hierarchy, by default a job executes to fix all the records in domain separated tables. The Domain Job Manager lets you control when this behavior occurs and monitor ongoing job progress with the View Job Progress button. Its table lists Job Type, Status, and Progress, and the supported job type is Hierarchy change, so the tool is about the work that follows a change to the hierarchy.
Why the other options are wrong
"The Domain Override Viewer" … The Domain Override Viewer lets you see and manage your process overrides across the entire instance in one place. It lists overrides rather than running jobs.
"The Cleanup Queue" … Delete by domain opens the Cleanup Queue from Domain Admin to prepare domains for deletion with the Prepare For Cleanup button. It removes domains rather than combines updates.
"The Domain Migration Tool" … The Domain Migration Tool moves a customer from a domain-separated environment to a dedicated instance. It is for leaving the shared instance, not for combining updates.
Key point
When several parent changes are planned, use the job manager so that the records are fixed once for all of them. Watch View Job Progress before telling users that the new hierarchy is in place.
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