ServiceNow CPOA free question 9 / 10 · Domain 6: ServiceNow Governance
A subscription shows the status Near capacity although fewer subscriptions are allocated than were purchased. According to the page, what sets the point at which Near capacity appears?
- A threshold you define on the Settings tab
- The account executive, at contract renewal
- The average allocation of the last 12 months
- A fixed 90 percent of the purchased amount
Show the answer and explanation
Answer: A
Why this is correct
Under Subscription status, Viewing instance-level entitlements in Subscription Management says the Status column shows whether subscription allocations are in compliance. Compliant means the number of allocated subscriptions is below the number purchased. Near capacity means the number of allocated subscriptions exceeds the threshold for your instance, and you define the threshold on the Settings tab. Even and Over-allocated are the other values; Over-allocated means the number allocated exceeds the number purchased. Among the key benefits, the page says you stay in compliance by monitoring the allocation values in the Status column, and you can plan future purchases by watching the start and end dates of each product subscription.
Why the other options are wrong
"A fixed 90 percent of the purchased amount" … The page gives no fixed percentage. The threshold is defined for your instance.
"The account executive, at contract renewal" … The page does not leave the threshold to ServiceNow; you define it yourself.
"The average allocation of the last 12 months" … No average is described. Near capacity compares allocations with a threshold you set.
Purchase details
Selecting a product name shows details for the product subscription, including purchase information and usage history.
Go to the ServiceNow CPOA practice app (10 free questions; purchase unlocks all questions)